My wife and I drove to Grand Junction, Co from Virginia Beach, Va in our BMW X5. We experienced 3 loss of power incidents during the trip. I went to Steve at Foreign Aid desperate for help and in need of a BMW expert with all of the required diagnostic equipment. John ran diagnostics, a power survey and talked with other experts and diagnosed the problem (alternator and battery cable). He made the repairs, tested it and my wife drove back to Virginia Beach (after I flew back) with zero problems--car ran like a champ. I can't thank Steve and his pro team enough. It was such a relief when my wife returned from Virginia Beach. I can't say enough about Steve / Foreign Aid service and professionalism and expertise. I thought I would have to tow my X5 to Denver so I was very happy to find Foreign Aid in Grand Junction that could do the job and do it right. Well done (Bravo Zulu) to Steve and I would highly recommend them.
Steve. . Let me tell you about a very generous and gracious man. Him and his team at Foreign Aid along with a few others donated me an Audi in December. It was amazing and very appreciated. Ever since then when I have had any issue I have gone to Steve and his team and they have been on point and very helpful with me. Thank you so much Steve for everything you have done for me and other Veteran's in the valley we all appreciate it and you have made a customer for life!
While enjoying some of the magnificent natural beauty that Colorado has to offer the check engine light came on. At 8am I was in the parking lot of Foreign Aid and Steve greeted me with "Good morning, how are you, how can I help?" Those words reflect his genuine kind personality and he followed up by diagnosing the problem with my 1999 VW Eurovan and quickly made the necessary repairs. Steve's large repair facility and his depth of knowledge on Volkswagens make it easy for me to encourage anyone in need of a first rate mechanic in the Grand Junction area to seek out Foreign Aid.
Not only are these people extremely knowledgeable, they are incredibly kind and considerate! My daughter and I were driving Mother-in-law's Audi A4 from California to Minnesota, trying to get there in time for Father's Day. After a long day on the road, we stopped in Grand Junction overnight, believing we could make it the rest of the way in time. Only the "check engine" light was on and the engine had been sputtering a little. First thing next morning I called Steve, told him our predicament, and hoped he wouldn't say he was fully booked for the rest of the week! Instead, he said to head over immediately, he personally did diagnostics, he conferred with some colleagues, he gave us some advice, did something so the light went out, and we were on the road. Eighteen uneventful hours later we were in Minneapolis. Without his help and assurances, I would have been a basket case the whole way, never knowing what damage I might be doing. Super people, super service, super outcome. I can't thank you enough or recommend you highly enough. Many thanks!