I have taken my Volvo to Steve on several occasions and find his work to be prompt, high quality and the bill has come in as quoted or under the quote each time. We recently bought an older Mercedes off of Ebay from another state. We had it "checked out" by a local mechanic but nevertheless ended up with a car riddled with issues. We took it to Steve to have ball joints replaced and he found the ball joints to be rusted and seized into place. It required more time that he had estimated and we were notified of that before he went ahead with the work. Steve went over and above to make the repair, including hunting down and removing parts from an old parts car on his lot. There were things that he did that he did not charge for and I suspect he had more hours in the job than he billed for as well. Steve seems to be more concerned with making a life time customer than he is with nickel and diming in every instance. I really appreciate the time he spent talking to us and making sure we understand what was going on and why. He is very knowledgeable. I would not hesitate to recommend his shop and will continue to take my vehicles there.
I was very pleased with both the fairness of the service estimate I was given and the subsequent work performed. When some items were discovered during the scheduled service work that also needed to be taken care of, I felt Steve explained clearly and accurately to me the issues involved and gave me a very fair price on the additional parts and labor. All in all, I was totally satisfied with the experience and would highly recommend The Foreign Aid to BMW owners as well as other German car model owners.
I've had a run of bad luck with car issues over the past few years, and a similar bad luck with mechanics. I actually found the Foreign Aid after having a problem that two other mechanics in Grand Junction were baffled by. One of them referenced me to Steve, and so long as he keeps providing the level of service I've come to expect from him, I don't see myself needing to find another mechanic ever again. Overall the service is excellent. Consistently, when I bring my car to Steve, the problem is identified correctly and promptly, and then resolved quickly and efficiently (and always for a competitive price). I also appreciate that Steve takes the time to walk me through the problem with my car over the phone before he requests permission to order parts and start work, and gives me an accurate and reasonable quote on the price every time. Like I said, I plan on returning to the Foreign Aid with any car issues I may have in the future, and I would (and will) absolutely reference my friends and family to them. Thanks for everything Steve, and I hope I won't be seeing you too soon :)