Finally getting around to writing this review. To make a long story short, I brought my car to another repair shop in Junction (A***ne Autohaus -- AVOID THEM). Had them install some after-market parts. Thought everything was good, the car seemed to drive great. Fast-forward a few months and things started to make noise. Found Steve and brought my car to him. Steve (and Zack) diagnosed the problems. Turns out the guy at the other shop didn't install the parts correctly and even left parts out!!! As you can imagine, I was pissed! Anyway, I left my car with the guys at the Foreign Aid and they were able to fix it properly. Can't thank you guys enough! Much appreciated Steve and Zack! Great work, honesty, wanting to get it right to my satisfaction, and doing it right have won my business!
After 10 months and $2500 my car has the same issues as when I brought it in. Customer service horrible! Communication HORRIBLE! Replaced parts with used parts with out permission. New fuel pump that fixed NOTHING and they had to drop the fuel tank 3 times that I know about because they could do it right. I could go on for days. Just threw parts at my car to try to fix it. Lied about sending me computer in to have it fixed………omg I’m so mad I’m crying. 10 months of stress. Thank god I could afford to just go buy something else.
Steve and his staff were wonderful. We were traveling in a hurry and had a breakdown near Delta, and the garages there wouldn't even look at our car for three weeks, so we towed it to Grand Junction, and they repaired it the next day. They are extremely knowledgable about Vanagons and reviewed everything to assure there wasn't any other problems. The staff was amazing, Betsy the receptionist really keeps in touch and arranges things, Hans is one of the mechanics and very helpful. Steve has worked for many years with Vanagons and knows everything about them. And the price was right - fair and very reasonable. We were very lucky to find them.