The shop was recommended to me by a couple of friends. I have a 2015 Range Rover that's my baby. She was due for her annual service, which I used to take her all the way to Glenwood for. I thought I'd take the chance and forgot the trip this year. I'm so glad I did, from the phone conversation to schedule the appt ( within a week) to picking my car up earlier than scheduled, everything was excellent. I don't use that word to describe much, but excellent is the perfect word. Irina, was simply lovely, even at 8:00 in the morning, she was kind, thoughtful and treated me like a old friend. All the gentlemen that I met starting their day of work were pleasant and knowledgeable. I needed a new air filter, but when they found out how much it was going to be ($70.00), they said they could fine a less expensive one, and deep cleaned the old one until my next appointment. My final invoice was a fraction of what I paid in Glenwood, my experience far surpassed Glenwood. Steve, you and your entire crew made me feel valued. Thank you for showing me that good, honest people still exist. I'll gladly return!
So here we are thousands of miles away from home traveling through Grand Junction on our way to Denver living with a check engine light. Not the best of scenarios when you know that the drive to Denver involves going from 5000 ft altitude to 11000 ft. Called The Foreign Aid and despite being very busy Steve told me to come over whenever I could. As soon as I arrived he greeted me and looked at my Mini Cooper immediately. He did what he had to do to resolve the problem, eliminate the check engine and send me on my way with confidence restored. Your help was greatly appreciated Steve and it is without reserve that I would recommend his services.
My husband and I were on our vacation trip in April. We have a VW Eurovan and always find it hard to find a repairman. In Grand Junction we encountered a problem with the van. A local in the area recommended this shop. As it was early in the morning, we had to wait for someone to show up. On time at opening, Steve, the owner, showed up. It took him very little time to diagnose the problem. He mentioned how busy they were and it would take a day to order the part. They were helpful in finding a rental car for us to continue our trip. We came back with the van running and had a great experience. I would recommend Steve for any of our future repairs. Great to know someone who works hard, knowledgeable and is proud of his work. Thanks
I am superbly satisfied with the service that I have received on my BMW vehicles over the past couple of years. The most recent is a perfect example of how Steve and his group do business: I stopped by with a check engine light illuminated and within 15 minutes my 2011 BMW X5 was hooked up to the diagnostic machine. The news was not what I wanted to hear. However, the estimate was spot on and honest. I was told that my car would be ready after parts were ordered, received and the service performed. The best part was that everything was performed quicker than estimated and the price was as quoted. What I really appreciate is an honest assessment with potential costs spelled out. As BMW owners we are "Out in the wilderness" in Grand Junction without a BMW Dealer within 250 miles. I need someone to trust with my vehicle. The company I trust is The Foreign Aid to keep me enjoying "The ultimate driving experience" as advertised by BMW. Sincerely, Kevin Braa