My mini broke down and I had it towed to The Foreign Aid over a holiday weekend. Betsy was very helpful and communicative with me. They were very considerate and informative. Sent me pictures of the issue, communicated to me about the repairs, cause and cost. They also worked very hard to get my car fixed as soon as possible. They understood this is my only means of transportation and worked very diligently to get my car fixed in a timely manner. Steve and crew were great and very nice. I would recommend The Foreign Aid to any one. I’m so happy to have found a local place that can work and service my Mini Countryman. Thanks again for everything!
This is the service you would like to get. Call Steve with confidence that he will help you if he can or properly refer if he can’t. Honest and integrity! We were traveling home from Nantucket to San Luis Obispo in our Mercedes’ sprinter. The engine light went on. There are multiple reasons for this some benign some not. After trying Mercedes’ in Denver and elsewhere we were continually told that they could get to a diagnostic scan in 4-6 weeks !! Over 100 degrees outside. We just needed to know if we could continue or it needed immediate repair. When we called Steve at foreign aid he said come on right over. He ran a scan( took 20-30 minutes and could reassure we were safe to get home to have Mercedes’ take care of the error messages!!! We did not have to pull into a bay or disturb his other repairs. He came out plugged in the reader printed out the results and gave the assurance we could get home. What is wrong with Mercedes’ these days. This is not the first time we have en ounterrd utter indifference from Mercedes’. Emwe are done. our Mercedes’ dealer happily announced Amazon was buying 40 sprinters. Don’t count on Mercedes. Steve A+
The experience was excellent, and definitely exceeded my expectations. Steve went over my needs and put the car on one of the troubleshooting machines when I dropped it off. He explained what needed to be done now and recommended future services without trying to sell me more than I needed. I appreciated his honesty and would highly recommend Foreign Aid to any BMW owner.
Just one day into our trip, we called Betsy from Fruita with multiple check engine lights on our 2018 Mercedes Sprinter Van. Arriving at Foreign Aid, less than an hour after my initial call, Steve completed a full diagnostic check and cleared six engine faults. He helped us on our way within an an hour. We were lucky it was nothing serious but Steve reaffirmed our piece of mind as we continued on our 3 week journey. No further issues with the van to this day. We are appreciative of their professionalism and customer service. Thank you.
Steve was awesome. My Land Rover was overheating outside Green River UT, so we had it towed to another shop in Grand Junction and the keys were dropped in the After-Hours Box. The next morning, I found out that the shop the car was towed to was out of business and the key was locked in the building. I live a couple of hours from Grand Junction, so I was struggling to get the keys and get my vehicle to another repair shop. I called Steve and he was able to get the key from the locked building and get my vehicle to his shop where he repaired it, all within a couple of days. It saved me from having to make extra trips to Grand Junction and took all the stress away of trying to figure out what to do. The vehicle is running great. Thanks Steve!
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