Steve and his staff were absolutely a dream! We were 1000 miles from home and had a rear wheel bearing failing quickly on our VW van. Betsy got us in right away and Foreign Aid had our van fixed in a day (we did have a spare wheel bearing with us). They are VW van experts; we are so lucky we found them. Thank you all!
My mini broke down and I had it towed to The Foreign Aid over a holiday weekend. Betsy was very helpful and communicative with me. They were very considerate and informative. Sent me pictures of the issue, communicated to me about the repairs, cause and cost. They also worked very hard to get my car fixed as soon as possible. They understood this is my only means of transportation and worked very diligently to get my car fixed in a timely manner. Steve and crew were great and very nice. I would recommend The Foreign Aid to any one. I’m so happy to have found a local place that can work and service my Mini Countryman. Thanks again for everything!
This is the service you would like to get. Call Steve with confidence that he will help you if he can or properly refer if he can’t. Honest and integrity! We were traveling home from Nantucket to San Luis Obispo in our Mercedes’ sprinter. The engine light went on. There are multiple reasons for this some benign some not. After trying Mercedes’ in Denver and elsewhere we were continually told that they could get to a diagnostic scan in 4-6 weeks !! Over 100 degrees outside. We just needed to know if we could continue or it needed immediate repair. When we called Steve at foreign aid he said come on right over. He ran a scan( took 20-30 minutes and could reassure we were safe to get home to have Mercedes’ take care of the error messages!!! We did not have to pull into a bay or disturb his other repairs. He came out plugged in the reader printed out the results and gave the assurance we could get home. What is wrong with Mercedes’ these days. This is not the first time we have en ounterrd utter indifference from Mercedes’. Emwe are done. our Mercedes’ dealer happily announced Amazon was buying 40 sprinters. Don’t count on Mercedes. Steve A+
The experience was excellent, and definitely exceeded my expectations. Steve went over my needs and put the car on one of the troubleshooting machines when I dropped it off. He explained what needed to be done now and recommended future services without trying to sell me more than I needed. I appreciated his honesty and would highly recommend Foreign Aid to any BMW owner.
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