Steve is great! Cared for my car like it was his own. Excellent service. Thank you!
Very happy with the service @ Foreign Aid. It was obvious they know foreign cars. Much appreciated.
Got nervous (just 42 miles outside of Grand Junction, CO) over a ” check engine” light on my 2010 Volvo XC60 with a very healthy 195,363 miles on it. She has been well taken care of, always given the on time services and routine oil changes. Although I’ve experienced two fairly expensive ($2600+) repairs in the history of owning this car, I also know how well it’s been cared for. I called another auto repair shop in Grand Jct with a very good reputation (Scotty’s) but they were very booked up so I decided to try Foreign Aid. “Betsy” answered the phone and clearly more than just an appointment setter, asked several very important questions and put me on hold. Within 90 seconds she was back on line and said if we could get there by 5pm they could run a diagnostics on my SUV. We arrived by 430, and the owner “Steve” was finishing with another customer. Before proceeding with my diagnostics, he asked several historical questions about my auto, and the proceeded to run the diagnostics. He indeed found one very concerning alert regarding the Differential. He discussed the implications, and made his sincere & professional recommendations based on his past experience with Volvo’s and not wanting to see me holding onto a vehicle that is only going to get much more costly to continue to run. We actually finished our appointment and were out the door with reassurance we could take care of the reason we drove to GJCO, and return back to Utah knowing to get my vehicle in for a full evaluation asap. The clearing of the check engine/differential notifications and the printing off of all the diagnostics captured made it feel safer to drive back. Also being made aware, they would return and the “problem” was not fixed kept me cautiously thankful to return home without further alerts and I have an appointment this coming week to follow up and time to decide on my action plan.
The entire team at Foreign Aid comes across as dedicated, knowledgeable and caring when it comes to people and their transportation. I recommend them to anyone who wants diagnostic assistance and honesty in their car ownership. They are in it for more than money!
So, we had our BMW 328dx under its 4th recall and took it to a dealership for the work. They suggested expensive unrelated work. We declined. After checking around, we found The Foreign Aid shop had the best availability, ratings and cost. Betsy on the front desk got us in and Ryan in the back got us out. Ryan worked beyond what was expected and perhaps even what was reasonable to get us on the road quickly so we could spend the holidays with family. To say we are happy is an understatement. Photo of the car back on the road.
Wow oh wow! I have absolutely nothing bad to say about Foreign Aid. They are superb! A+++ You can 100% trust Steve, Betsy and Ryan! There entire team is amazing and fought so hard to make sure everything worked out for myself. Betsy worked so hard for me and I am so grateful there are people like her around. Customer service is outstanding! If you have a foreign car and need someone trustworthy to fix it let me tell you Steve and his shop is the to go!! This is the best place in town. Thank you again!
During a recent road trip in my 89 westfalia a growling noise started that kept getting louder the more I drove. After calling all of the repair shops in the Moab area, Foreign Aid in Grand Junction was willing to help me out and work on my vehicle with short notice since I was travelling. I brought my van over early in the morning and they had me back on the road by the end of the day! Steve Stewart and his team were super friendly and really know their stuff. They correctly diagnosed the problem as a left rear wheel bearing even though it sounded like it was on the right side. Since they do lots of work of VW vans I was able to continue my vacation with confidence, knowing the work was done properly. Fantastic service!
Steve and his staff were absolutely a dream! We were 1000 miles from home and had a rear wheel bearing failing quickly on our VW van. Betsy got us in right away and Foreign Aid had our van fixed in a day (we did have a spare wheel bearing with us). They are VW van experts; we are so lucky we found them. Thank you all!
I wish that I could say that my experience with The Foreign Aid had ended happily, but it did not. I took my BMW here because my regular mechanic said that I needed a specialist. I had used Foreign Aid for a transmission flush a few years earlier and was happy with their service then, so I brought in my broken car. They looked it over and gave me my options – none of them were good. Basically, my car was a goner. It would have been easy, and in their best interest, to sell me a new transmission. Instead, they gave me the hard, honest truth about the condition of my car and gave me the information and time I needed to figure out my next steps. This five star review is because this is a knowledgeable and honest shop that strives to do the right thing for their customers.
Great experience working with Steve and Betsy! My Sprinter is my only vehicle, fully adapted. When coming to GJ for Halloween with my family I started to lose power on Vail Pass and my check engine light came on. I left my van with Steve and his crew, they quickly found an issue, but kept it to test drive it several times to make sure they had fixed the problem. They are thorough, honest, and easy to work with.
Here is the bottom line first off. If you have a Mercedes Sprinter and need assistance in the Grand Valley, this is your place to go. Communicative from the Front Office (Betsy who rocks!), to the owner (Steve, a professional, pleasant, respectful person) to each and every person working there who greeted me as I was in the office.
My repairs were completed in a timely and completely professional manner! A thorough verbal explaination was given with instructions on what to do in case of subsequent events.
Great care was taken to not perform any work that might cause a warranty concern down the road. Simply Outstanding.
Visiting family in the area and our Mercedes Sprinter based RV showed a check engine light and had a couple of odd characteristics.
Called and spoke with Betsy and she clarified what I was experiencing, what my travel schedule was and then had me scheduled in.
I arrived on time and was greeted by the owner who, after determing who I was and what the vehicle issues were, promptly began diagnosis. He then implemented a plan of action and his technicians got down to the task at hand.
Within two hours, they had completed all the tasks I had requested.
Professional, pleasant, personable, exceptional work at more than fair prices.
Absolutely the place to go.
Here is the bottom line first off. If you have a Mercedes Sprinter and need assistance in the Grand Valley, this is your place to go. Communicative from the Front Office (Betsy who rocks!), to the owner (Steve, a professional, pleasant, respectful person) to each and every person working there who greeted me as I was in the office.My repairs were completed in a timely and completely professional manner! A thorough verbal explaination was given with instructions on what to do in case of subsequent events.Great care was taken to not perform any work that might cause a warranty concern down the road. Simply Outstanding.Details:Visiting family in the area and our Mercedes Sprinter based RV showed a check engine light and had a couple of odd characteristics.Called and spoke with Betsy and she clarified what I was experiencing, what my travel schedule was and then had me scheduled in.I arrived on time and was greeted by the owner who, after determing who I was and what the vehicle issues were, promptly began diagnosis. He then implemented a plan of action and his technicians got down to the task at hand.Within two hours, they had completed all the tasks I had requested.Professional, pleasant, personable, exceptional work at more than fair prices.Absolutely the place to go.
Just the worst people to deal with and get ready to pay big time. Didn’t even solve the problem.
On our way from middle America to SF, our Mini decided to take a needed ‘break’ from the road, much to our surprise. On our way to pick up a rental, our Lyft driver gave us a recommendation – The Foreign Aid, as he had some dealings with them. All positive and we are so grateful to his recommendation. They took car of our car and we were back on the road (albeit after an expected week of repair). We returned back to Grand Junction and picked up our beauty and we finished our road trip through the southwest and back home to the heartland. We recommend this shop to any Mini owner. They are worthy of your Mini! (Thank you The Foreign Aid team!)
Very knowledgeable and helpful staff. Communicative and informative. I would recommend The Foreign Aid for any kind of service and/or repair. Excellent work and excellent staff!
Farrah Zeort - CDPHE
I had a great experience with Steve and his team at Foreign Aid. I was starting off an 8 week road trip and experienced issues with my mercedes sprinter after being on the road for less than 2 hours. I had no luck getting ahold of a dealer on my way from Denver to Utah, and noticed that this auto shop was actually on the way and specialized in servicing european cars. I made a pit-stop in Grand Junction and Steve was able to advise me on next steps, was patient with my (many) questions, and provided me with a lot of assurance. For a female traveling alone, I appreciated the guidance and assistance when I had nowhere else to go. Thanks so much!
Steve, Eddie and Nancy could not have been nicer and more timely! Traveling from out of town our Mini had an engine code pop up. Eddie had it diagnosed and fixed with 45 minutes. Friendly experts for Mini Cooper service!
Outstanding service, won't find a better place to go. Steve & his team do what it takes to find the problem and make sure you're safe driving.